Terms for Use of the Climate Care Website and purchase of carbon offsets there from.

Company

This website and all of its contents have been produced by and are the property of Climate Care Trust Limited ("Climate Care"), registered in England under Company No. 3369922 with its registered office at 112 Magdalen Road, Oxford, OX4 1RQ.  The Climate Care logo and its corporate identifiers remain the property of Climate Care and may only be used under licence.

Emissions Calculations

Climate Care takes its best endeavours to base its emissions calculations on the most up to date emissions factors published by reputable sources. These emissions factors can and do change over time. If new information is published, Climate Care will not assume a responsibility to alter its emissions reductions liability for calculations that it has done in the past.

Sales

Climate Care takes no responsibility for any errors and omissions made by Purchasers when entering their data into the Climate Care web calculators. When a Purchaser makes a payment to offset his CO₂ emissions Climate Care will add the CO₂ emissions to its liabilities and will fund projects on the purchaser's behalf that will make a reduction in atmospheric greenhouse gas concentrations over time compared to a business as usual scenario. The Purchaser will receive a certificate, sent by email, to demonstrate that the emissions are being offset. The Purchaser will not receive title to the emissions reductions achieved by any of Climate Care's emission reduction projects. Climate Care undertakes not to sell any emissions reductions to more than one party.

Refunds 

If you have a query about our services or would like to request a refund please contact Climate Care in the first instance. Our contact details are Climate Care, 112 Magdalen Road, Oxford, OX4 1RQ.  Or call 01865 207000.

In the event that further information is needed, please visit the WorldPay website for a comprehensive set of Shopper FAQs, which will give you advice on refunds.

Verification

Each of Climate Care's projects has its emissions reductions monitored by a third party to the standards required by its Environmental Steering Committee.

Data Protection

Climate Care is committed to retaining the confidentiality of its customers and will not pass personal data on to any third party. However, where we have websites that are co-branded with a partner organisation we may in some circumstances be required to share information on the identity of parties making a purchase with the partner organisation. If this is the case, you will be asked separately whether you wish to receive further communications from that partner.

Law

Any purchase on this site will be covered by the laws of England and Wales.